IT Services
Network maintenance Tues Apr 30 5:30-7:30am
You may have to restart or log in again on various platforms when the network resumes operation.
We apologize for any inconvenience this may cause.
Several campus systems will be affected by maintenance, April 25 at 10 p.m.to April 26, at 8:30 a.m.
As part of the Server Modernization Project, UWinID Account updates, including account activation, extending an account, and account password changes will be unavailable starting Thursday, April 25 at 10 p.m., to Friday, April 26, at 8:30 a.m.
Data integrations will be disrupted for the following systems during the maintenance time, but the systems will remain online:
- Accessible Information Management (AIM)
- AIMS Parking Online System
- Animal Care Certification
- Andover/Access Expert (Building Automation)
- Brightspace
- eCV
- eGAS
- Electronic Research Services Office (eRSO/Romeo)
- Fusion Campus Rec
- MySuccess (Orbis - Career/Coop)
- SClogic Package Tracking
- StarRez
- UWin Account Services
- UwinCARD
The maintenance is necessary to improve security and is scheduled to be completed outside of regular business hours to minimize the disruption to campus.
We apologize for any inconvenience the upgrade may cause.
Performance Issue Affecting UWinsite Student, eGAS & Law Reader
The IT Services team has noticed a performance issue on the following systems:
- UWinsite Student
- eGAS
- Law Reader
The IT Services team is investigating and will restore the systems as soon as possible. Updates will be posted on IT Services System Status & Notifications webpage.
Should you notice an issue when systems are restored, we ask that you please submit a ticket.
We apologize for any inconvenience this may cause and thank you for your patience.
Microsoft Outlook Online Exchange Email Issue
Microsoft is reporting that some users in Canada may experience email delays in sending and receiving emails, and in some cases, the email delivery may fail.
Microsoft Support is working to remediate the issue expediently.
We apologize for the inconvenience.
We will update today at 4 p.m. on ITS Service Status & Notification webpage if any information is provided by Microsoft.
Network maintenance: Mon Apr 15 10:30-11:30pm
To patch a critical security vulnerability, IT Services will be performing network maintenance Monday, April 15 between 10:30 and 11:30 pm.
During this time, there may be short 5-10 minute outages to the University's Internet connectivity. Additionally, the Computer Science and Student Accessibility Services networks will experience multiple brief 30 second outages.
If you have difficulty accessing the network after the maintenance, please contact the IT Service Desk by calling 519-253-3000 ext. 4440, when it opens Tuesday morning at 8:30 a.m.
Performance Issue affecting multiple systems
The IT Services team has noticed a performance issue on the following systems:
- VIP (Health & Safety, Human Resources, Payroll, Pensions, Position Control, VPA, and Equity)
- Odyssey
- Parking (AIMS)
- My Attendance
- myUWinfo
- eGAS
The IT Services team is investigating and will restore the systems as soon as possible.
Updates will be posted on this webpage as they become available.
We apologize for any inconvenience this may cause and thank you for your patience.
Microsoft Outlook Web Issue
Microsoft is reporting some users may experience delays accessing Outlook on the web.
Microsoft support has identified an issue that affects Outlook functions that may be contributing to the impact. They're investigating and identifying a path to remediation.
Outlook desktop and Outlook mobile do not appear to be impacted at this time.
We apologize for the inconvenience. We will update today at 4 p.m. on ITS Service Status & Notification webpage.